FAQS

How do I shop the live sales or replays?

 You can shop a live video or replay of any video by commenting the following: BUY (Item #) and (size)

You can use the size initials: S, M, L, XL, 2x, or 3x or you can spell out the full word: small, medium, large, XL, 2XL, or 3XL

Click the link in your messenger to checkout item by item or keep shopping and add items to your cart

 

I fell in love with an item and it is out of stock. How often do you restock and how can I be notified when it's restocked?

Good news, we restock popular items often. You can be notified by clicking the "email when available" button in the middle of the page when trying to add to cart. Once in stock you will receive an email right away.

 

What payment options do you accept?

We accept payments via credit card, Sezzle in US Dollars. Please be sure your billing and shipping address match your card to avoid delays.

Sezzle is a third party company that allows you make the first payment and then split the other three payments equally over the next 6 weeks paying every 2 weeks with no fees. When the order is placed, we ship right away so you do not have to wait for your full 4 payments to be made. Our goal is to be able to provide you with the means to purchase on a budget. 

 

I never received an email regarding my order and shipment of the item, what should I do?

Please contact us at help@sunshinestyle.tv and we will gladly send the information to the email address on file. Please double check the email address that you provide at checkout.

 

What if my order is incorrect or is missing an item?

All items are thoroughly checked and weighed prior to shipping. If an item is damaged, missing pieces, wrong item sent or destroyed in shipping, please contact us within 24 hours from the date you received the package. You can fill out the “Missing Item Form” under the "About Sunshine TV" tab which will be sent directly to us. Please be sure you checked the entire contents of your package.

*We reserve the right not to accept certain damaged items.

 

How do I check on or contact someone about an order I have placed?

For questions regarding the status of your order, or any other questions, please email us at help@sunshinestyle.tv

 

I never received my order but it states delivered, what should I do?

Sunshine Style TV adds tracking to every order that is shipped. If that tracking information states that your items have been delivered but you have not received it, you must contact the carrier and discuss the issue with them.

Sunshine Style TV  does not hold responsibility for packages that are lost or stolen.